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Customer Service 101

January 31 @ 2:00 pm - 3:00 pm

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This class will teach you how to sustain customer loyalty by looking at every situation through the eyes of the customer, and then act accordingly.

Skills you will learn include:

  • Interacting professionally with every customer
  • How to listen for problem-solving
  • How to de-escalate conflict and search for win-win solutions.

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Details

Date:
January 31
Time:
2:00 pm - 3:00 pm
Event Category:
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