• Customer Service

    Live Web Class This class will teach you how to sustain customer loyalty by looking at every situation through the eyes of the customer, and then act accordingly. Skills you will learn include: Interacting professionally with every customer How to listen for problem-solving How to de-escalate conflict and search for win-win solutions. Sign Up Now

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    Assertive Communication Skills for Women

    Live Web Class Learn how to strengthen your communication skills, set boundaries, and ask for what you want! This class will help you: Express your opinion with authority & tack Say “no” with confidence Project an image that is more self-assured & credible.   Sign Up Now

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    Basic Computer Skills

    Melrose Plaza 2502 Melrose Avenue, NW, Roanoke, VA, United States

    In-Person Training Students with very little experience with computers will learn the basic fundamental operations and functions of the computer. Sign Up Now

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    NorthStar Digital Literacy

    Melrose Plaza 2502 Melrose Avenue, NW, Roanoke, VA, United States

    In-Person Training In today’s competitive work environment, employees must be digitally literate in order to find and succeed in a career. The Northstar Digital Literacy Assessment measures adult digital literacy skills in 10 basic categories: Basic computer skills Internet Windows OS Mac OS Email Social media Microsoft Word Microsoft Excel Microsoft PowerPoint Information literacy Sign Up This

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