Information Technology Training

Click Here to print information on Goodwill Information Technology Programs

Whether you are just learning to use the mouse or you are seeking a career in Information Technology, Goodwill programs can help you reach your goals. From basic Computer Classes to advanced technology training that prepares you to earn industry recognized credentials, our training programs meet you where you are and help you to advance to where you want to be.


  • Young african american man in a technology training classroomThe first step is to determine where you are. Prior to enrolling in any class or training program, we will access your computer knowledge in a variety of areas, including:
  • Basic Computer Use
  • Windows Operation System
  • Email
  • Social Media
  • Microsoft Word, Excel, and PowerPoint
  • Information Literacy
  • and More!

Computer Classes

Goodwill offers public computer classes for people who would like to learn how to use a computer or advance their basic computer skills to advance in their career. Classes include:

  • Basic Computer Skills/Keyboarding
  • Beginner Word, Excel, and PowerPoint
  • Internet, Email, & Social Media
  • and more

Seeking a Career in Information Technology

Do you have an interest in pursuing a career in the information technology field? Want a job that pays well and that’s in high demand? The tech industry should be on the top of your list. In fact, careers in technology are predicted to steadily increase in demand and salary over the next 6 to 10 years. Best of all, the chances of advancement are high, along with steady increases in salary with gained experience.

Careers in Technology Training Program

Goodwill’s Careers in Technology* training program helps individuals, age 17 and older to gain the skills needed to have a career in the technology industry. The program seeks to help people who are unemployed or are having trouble making ends meet with their current job. In as little as ten weeks, those who qualify for the program, receive skills training and the opportunity to earn credentials to get their career started on the right foot. Individuals enrolled in the program will benefit from financial assistance for tuition, books, and exam fees, as well as job-readiness and soft skills training as well as job placement assistance.

Training will be focused on the skills needed to become:Click Here to print information on CiT

  • Technical Support Specialist
  • Helpdesk Technician
  • Network Support Specialist
  • PC Technician
  • User Support Specialist

Through funding from a TechHire grant, students will benefit from the technology training for certifications in areas such:

  • CompTIA A+
  • Network+
*This program is funded as a part of the Obama Administration’s efforts to work with communities to get more Americans trained for well-paying jobs through the TechHire initiative. Goodwill Industries® International was awarded a $4 million grant from the U.S. Department of Labor Employment and Training Administration.

Google Digital Career Accelerator and Goodwill have announced the launch of the Goodwill Digital Career Accelerator. Funded by a $10 million grant from and with the assistance of 1,000 Google volunteers, the new Goodwill initiative will enable more than one million people nationwide to receive digital skills training over the next three years. Goodwill Industries of the Valleys has been selected to provide services to thousands of people in our area.

The initiative will allow Goodwill to offer access for low income individuals to participate in the Google IT Support Professional Certificate. The certificate allows individuals to become ready for a job in IT support in 8 to 12 months with prior computer experience when they start the training. The online training will focus on developing skills, including:

  • Networking
  • Automation
  • Systems Adminstration
  • Cybersecurity

The training will prepare students for advanced level positions in the IT industry such as Cyber Security Specialist, Network Administrator/Systems Administrator, and Software/Application Support Specialist.


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Goodwill Information Technology Training Programs