Information Technology Training


Whether you’re learning to use the mouse or you’re seeking a career in Information Technology, the Goodwill Industries of the Valleys technology training programs can help you reach your goals.

From basic computer classes to earning industry recognized advanced technology credentials, our training programs meet you where you are and help you to advance to where you want to be.

Fill out the form below to receive more information on
Goodwill Information Technology Training Programs

(Applicants must reside within the Goodwill Industries of the Valleys service area in Virginia.)

Information Technology Training Interest Form


The first step is to determine where you are. Prior to enrolling in any class or training program, we will assess your computer knowledge in a variety of areas, including:

Young african american man in a technology training classroom

  • Basic Computer Use
  • Windows Operating System & MAC OS
  • Email & Internet
  • Social Media
  • Microsoft Word, Excel, & PowerPoint
  • Information Literacy & more

Computer Classes

Goodwill offers public computer classes for you to learn how to use a computer or advance your basic computer skills to advance in your career. In-person computer classes are currently limited. You can access on-demand computer classes and live classes through our Virtual Services. Classes include:

  • Basic Computer Skills
  • Word, Excel, & PowerPoint
  • Creating a Powerful Resume
  • Nail the Interview; Get the Job!
  • Setting Up a Google Account
  • Email Essentials & more

Seeking a Career in Information Technology

Do you have an interest in pursuing a career in the information technology field? Want a job that pays well and that’s in high demand? The tech industry should be on the top of your list. In fact, careers in technology are predicted to steadily increase in demand and salary over the next 6 to 10 years. Best of all, the chances of advancement are high, along with steady increases in salary with gained experience.




Discover a career in information technology through a no-cost certificate program developed by The Google IT Support Professional Certificate program is designed to prepare you to start a career in IT support in 8 to 12 months with prior computer experience! Whether you’re a digital native or are completely new to the field, Goodwill can help train you for success in IT. With cutting-edge virtual courses and hands-on labs, the online training will focus on developing skills including:

  • Networking
  • Automation
  • Systems Administration
  • Cybersecurity

The training will prepare students for advanced level positions in the IT industry such as Cyber Security Specialist, Network Administrator/Systems Administrator, and Software/Application Support Specialist.

Careers in Technology Training Program – No Longer Enrolling New Students

Goodwill’s Careers in Technology* training program helps individuals, age 17 and older to gain the skills needed to have a career in the technology industry. The program seeks to help people who are unemployed or are having trouble making ends meet with their current job.

Intermediate Coursework: The CiT 5 week IT Fundamentals Class trains, prepares, and provides individuals with the skills needed to move forward in Information Technology training. The class gives students the opportunity to increase their knowledge to move forward into the full CiT training program.

Advanced Coursework: In as little as 14 weeks, those who qualify for the CiT program receive skills training and the opportunity to earn credentials to get their career started on the right foot. The program provides financial assistance for tuition, books, and exam fees. Individuals also benefit from job-readiness and soft skills training as well as job placement assistance. The CiT program teaches the core concepts for the Comp TIA A+ certification.

By enrolling in the Careers in Technology Training Program, you will learn the skills needed to become a:

  • User Support Specialist
  • IT Analyst
  • PC Technician
  • Helpdesk Technician
  • Network Support Specialist
  • Senior Desktop Support Specialist
  • Hardware Specialist
  • Network Systems Technician
  • Technical Support Specialist

Through funding from a TechHire grant, students will benefit from the technology training for certifications in areas such:

  • CompTIA ITF+
  • CompTIA A+

*The U.S. Department of Labor- Employment and Training Administration is providing a $1,084,693.78 grant award representing 76 percent of the total cost of operating Careers in Technology training. Goodwill is contributing leveraged funding valued at $333,333 to cover the remaining 24 percent of operational costs.