Goodwill Industries of the Valleys

Assertive Communication Skills for Women
2022-01-10 11:00 - 12:30 (America/Detroit)
Live Web Class
Learn how to strengthen your communication skills, set boundaries, and ask for what you want!
This class will help you:

Express your opinion with authority & tack
Say “no” with confidence
Project an image that is more self-assured & credible.

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Basic Computer Skills
2022-01-10 10:30 - 12:00 | Danville Career Center, 512 Westover Drive, Danville, Virginia, 24541
In-Person Training

Customer Service
2022-01-10 09:00 - 10:00
Live Web Class
This class will teach you how to sustain customer loyalty by looking at every situation through the eyes of the customer, and then act accordingly.
Skills you will learn include:

Interacting professionally with every customer
How to listen for problem-solving
How to de-escalate conflict and search for win-win solutions.

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